Effective date: July 16, 2026. Torkian Properties ("we," "us") operates this website. This policy explains what information we collect and how we use it. INFORMATION WE COLLECT: When you submit a work request, tenant maintenance request, or contact form, we collect the information you provide, such as your name, phone number, email address, property address, unit number, a description of your request, and any photos you upload. We also receive standard technical data such as IP address, browser type, and pages visited, collected through cookies and similar technologies used by our website platform (Wix). HOW WE USE INFORMATION: We use your information to respond to requests, schedule and perform maintenance services, communicate with you, maintain service records, and improve our website. We do not sell your personal information. SHARING: We share information only with service providers who help us operate (such as our website host and email providers), when required by law, or to protect our rights. COOKIES AND ANALYTICS: Our site uses cookies for basic functionality and analytics. You can control cookies in your browser settings. YOUR CHOICES: You may request access to, correction of, or deletion of your personal information by emailing info@handymanhero.pro or calling 310-363-0324. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information; we do not sell personal information. DATA RETENTION: We keep request records as long as needed for service, legal, and business purposes. CHILDREN: Our services are not directed to children under 13 and we do not knowingly collect their information. CHANGES: We may update this policy; the latest version will always be posted on this page. CONTACT: Torkian Properties, info@handymanhero.pro, 310-363-0324.